Kashmir Travel Guide

Useful Contacts for Kashmir Travel

Official phone numbers and email IDs for J&K Tourism offices, police stations, tourist reception centres, banks and emergency services across Srinagar, Pahalgam, Gulmarg and Sonmarg — sourced from government websites.

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Pro Tip

Save key numbers offline before your trip — mobile signal can be intermittent in Gulmarg and Sonmarg.

🏛️

J&K Tourism Department — Kashmir Offices

Source: jandktourism.jk.gov.in & jktdc.co.in

🏔️
Director of Tourism Kashmir
Tourist Reception Centre, Srinagar
Address

Tourist Reception Centre (TRC), Boulevard Road, Dalgate, Srinagar — 190 001

Main office for all Kashmir tourism queries. Handles tourist facilitation, grievances and information for entire Kashmir division.

🏢
JKTDC Corporate Office
J&K Tourism Development Corporation
Address

Tourist Reception Centre, Srinagar — 190 001

Manages govt-run hotels, houseboats and tourist bungalows at Pahalgam, Gulmarg and Sonmarg.

🌿
Pahalgam Tourism Office
Assistant Director Tourism, Pahalgam
Address

Tourist Reception Centre, Pahalgam, District Anantnag — 192 125

⛷️
Gulmarg Tourism Office
Assistant Director Tourism, Gulmarg
Address

Tourist Reception Centre, Gulmarg, District Baramulla — 193 403

🏕️
Sonmarg Tourism
Sub-office, Sonmarg
Address

Tourist Reception Centre, Sonmarg, District Ganderbal — 193 504

Sonmarg does not have a separate directorate. Contact the Srinagar TRC or Ganderbal district administration for Sonmarg-specific queries.

📞
J&K Tourism General Helpline
National Tourism Helpline
Address

Operational across Kashmir — available for tourist assistance

1363 is the dedicated tourist information line. For online enquiries visit jandktourism.jk.gov.in

🚓

Police Stations — Top Tourist Destinations

Source: anantnag.nic.in, baramulla.nic.in, ganderbal.nic.in, jkpolice.gov.in

ℹ️

In any emergency, first dial 112 (All-in-one emergency number) or 100 (Police). The station numbers below are for direct queries, non-emergency coordination, and tourist assistance.

🚔
Srinagar
District Srinagar
Tourist Police
Police Control Room
🚔
Pahalgam
District Anantnag
Tourist Helpline
🚔
Gulmarg
District Baramulla
PS Gulmarg
PS Tangmarg (nearest town)
DySP Headquarters Baramulla
🚔
Sonmarg
District Ganderbal
PS Kangan (nearest town)
Police Control Room Ganderbal
🚔
Leh (Ladakh)
Union Territory of Ladakh
SP Leh (Tourism Police)
Emergency Ladakh
🏨

Tourist Reception Centres (TRC)

Government-run information & facilitation centres for tourists

Tourist Reception Centre — Srinagar (Main)

📍 Boulevard Road, Dalgate, Srinagar — 190 001

Open All Days

Services: Tourist information, hotel bookings, cab empanelment, tour permits, houseboat reservations, guide services, complaint registration, lost luggage assistance.

Tourist Reception Centre — Pahalgam

📍 Main Market Road, Pahalgam, Anantnag — 192 125

Open Apr–Oct

Services: Local tour information, pony trek permissions, Baisaran meadow permits, Amarnath Yatra guidance, local guide referrals.

Tourist Reception Centre — Gulmarg

📍 Near Gondola Base Station, Gulmarg, Baramulla — 193 403

Open All Year

Services: Gondola ticket guidance, ski rental referrals, snow activity operators, hotel listings, transport coordination.

Tourist Reception Centre — Sonmarg

📍 Near Main Bazaar, Sonmarg, Ganderbal — 193 504

Open May–Oct
Via Srinagar TRC
0194-2502279
Ganderbal DC Office
0194-2416011

Services: Thajiwas Glacier pony permits, camping site information, Zoji La pass road status, local porter/guide contacts.

🏧

Banking & ATM Facilities

What to expect at each destination

⚠️

Important: ATM availability in Gulmarg and Sonmarg is limited and machines frequently run out of cash during peak season. Always carry sufficient cash before leaving Srinagar.

Srinagar

Full Banking
🏧
ATMs
Abundant — all major bank ATMs at Dal Gate, Lal Chowk, Polo View, Airport Road, and residency areas.
🏦
Banks
J&K Bank (HQ), SBI, PNB, Axis, HDFC, ICICI — all with full branch services.
💳
Cards
UPI, debit and credit cards widely accepted at hotels, restaurants and markets.
💱
Forex / Exchange
Currency exchange available at Thomas Cook, Lal Chowk banks, and authorised money changers.

Pahalgam

Good Facilities
🏧
ATMs
J&K Bank ATM and SBI ATM at the main market area. Generally functional; refilled regularly during tourist season.
🏦
Banks
SBI Pahalgam Branch (IFSC: SBIN0002445), J&K Bank branch in main market.
💳
Cards
Accepted at most hotels and larger shops. Small stalls and pony operators are cash-only.

Gulmarg

Limited — Carry Cash
🏧
ATMs
J&K Bank ATM at RP Gate, Gulmarg. Frequently runs out of cash in peak winter ski season. Do not rely solely on ATMs here.
🏦
Banks
No full bank branch in Gulmarg. Nearest bank is in Tangmarg (13 km).
💳
Cards
Premium hotels accept cards. Gondola ticket counter accepts UPI. Most other vendors are cash-only.

Sonmarg

Very Limited — Carry Cash
🏧
ATMs
No reliable ATM in Sonmarg. Nearest functional ATM is in Kangan (22 km) or Ganderbal (45 km).
🏦
Banks
No bank branch in Sonmarg. Carry all cash from Srinagar before heading to Sonmarg.
💳
Cards
Very limited card acceptance. Most hotels, dhabas and pony operators are cash-only.
🏥

Medical Facilities & Other Helplines

Hospitals, road rescue and other emergency contacts

🏥Hospitals — Srinagar
SMHS Hospital (24-hour)0194-2504801
SKIMS Soura0194-2401013
Bone & Joint Hospital0194-2430149
Government Medical College0194-2452805
🛣️Road & Highway
Highway Road Rescue1033
National Highway Helpline1800-11-6062
NHDCL (NH Helpline)1033
Srinagar Airport Info0194-2303311
🛡️Tourist Police & Safety
J&K Tourist Police (Srinagar)0194-2477224
Tourist Info Helpline1363
J&K Tourism Helpline0194-2502279
J&K Tourism Helpline 28899941010
📟Other Essential Helplines
Women Helpline J&K181
Child Helpline1098
Senior Citizen Helpline14567
Disaster Management0194-2450629

📋 Important Notes for Tourists

  • All contact numbers are sourced from official government websites (jandktourism.jk.gov.in, jkpolice.gov.in, anantnag.nic.in, baramulla.nic.in, ganderbal.nic.in). Numbers may change — verify with official sites before travel.
  • Foreigners (non-Indian nationals) visiting certain areas of Kashmir may require Protected Area Permits (PAP) or Restricted Area Permits (RAP). Check requirements before booking.
  • Mobile network coverage varies: Srinagar and Pahalgam have good 4G coverage; Gulmarg has moderate coverage; Sonmarg and high-altitude areas may have limited or no signal.
  • BSNL prepaid SIM cards often have better connectivity in remote areas of Kashmir compared to private telecom providers.
  • The Tourist Police in Srinagar has English-speaking staff trained specifically to assist foreign national tourists.
  • During Amarnath Yatra (July–August), Pahalgam and Sonamarg areas see heavy tourist traffic. Government helpdesks are set up along the Yatra route during this period.

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