Kashmir Travel Guide
Save these before you land.
Here is every phone number, email and office address you might need during a Kashmir trip -- tourism departments, police stations, hospitals, ATMs and emergency services. All sourced from government websites. We recommend screenshotting the ones relevant to your itinerary before you leave, because mobile signal gets patchy once you leave Srinagar.
J&K Tourism Department -- Kashmir Offices
Source: jandktourism.jk.gov.in & jktdc.co.in
Address
Tourist Reception Centre (TRC), Boulevard Road, Dalgate, Srinagar -- 190 001
Main office for all Kashmir tourism queries. Handles tourist facilitation, grievances and information for entire Kashmir division.
Address
Tourist Reception Centre, Srinagar -- 190 001
Manages govt-run hotels, houseboats and tourist bungalows at Pahalgam, Gulmarg and Sonmarg.
Address
Tourist Reception Centre, Pahalgam, District Anantnag -- 192 125
Address
Tourist Reception Centre, Gulmarg, District Baramulla -- 193 403
Address
Tourist Reception Centre, Sonmarg, District Ganderbal -- 193 504
Sonmarg does not have a separate directorate. Contact the Srinagar TRC or Ganderbal district administration for Sonmarg-specific queries.
Address
Operational across Kashmir -- available for tourist assistance
1363 is the dedicated tourist information line. For online enquiries visit jandktourism.jk.gov.in
Police Stations -- Top Tourist Destinations
Source: anantnag.nic.in, baramulla.nic.in, ganderbal.nic.in, jkpolice.gov.in
In any emergency, first dial 112 (all-in-one emergency number) or 100 (police). The station numbers below are for direct queries, non-emergency coordination, and tourist assistance.
Tourist Police
PS Sonamarg
PS Kangan (nearest town)
Police Control Room Ganderbal
SP Leh (Tourism Police)
Tourist Reception Centres (TRC)
Government-run information & facilitation centres for tourists
Tourist Reception Centre -- Srinagar (Main)
Boulevard Road, Dalgate, Srinagar -- 190 001
Services: Tourist information, hotel bookings, cab empanelment, tour permits, houseboat reservations, guide services, complaint registration, lost luggage assistance.
Tourist Reception Centre -- Pahalgam
Main Market Road, Pahalgam, Anantnag -- 192 125
Mobile
7006545981Services: Local tour information, pony trek permissions, Baisaran meadow permits, Amarnath Yatra guidance, local guide referrals.
Tourist Reception Centre -- Gulmarg
Near Gondola Base Station, Gulmarg, Baramulla -- 193 403
Mobile
9419023611Services: Gondola ticket guidance, ski rental referrals, snow activity operators, hotel listings, transport coordination.
Tourist Reception Centre -- Sonmarg
Near Main Bazaar, Sonmarg, Ganderbal -- 193 504
Via Srinagar TRC
0194-2502279Ganderbal DC Office
0194-2416011Services: Thajiwas Glacier pony permits, camping site information, Zoji La pass road status, local porter/guide contacts.
Banking & ATM Facilities
What to expect at each destination
Important: ATM availability in Gulmarg and Sonmarg is limited and machines frequently run out of cash during peak season. Always carry sufficient cash before leaving Srinagar.
Srinagar
Full BankingATMs
Abundant -- all major bank ATMs at Dal Gate, Lal Chowk, Polo View, Airport Road, and residency areas.
Banks
J&K Bank (HQ), SBI, PNB, Axis, HDFC, ICICI -- all with full branch services.
Cards
UPI, debit and credit cards widely accepted at hotels, restaurants and markets.
Forex / Exchange
Currency exchange available at Thomas Cook, Lal Chowk banks, and authorised money changers.
Bank Helpline
1800-11-1109 (J&K Bank)Pahalgam
Good FacilitiesATMs
J&K Bank ATM and SBI ATM at the main market area. Generally functional; refilled regularly during tourist season.
Banks
SBI Pahalgam Branch (IFSC: SBIN0002445), J&K Bank branch in main market.
Cards
Accepted at most hotels and larger shops. Small stalls and pony operators are cash-only.
Bank Helpline
1800-11-1109 (J&K Bank)Gulmarg
Limited -- Carry CashATMs
J&K Bank ATM at RP Gate, Gulmarg. Frequently runs out of cash in peak winter ski season. Do not rely solely on ATMs here.
Banks
No full bank branch in Gulmarg. Nearest bank is in Tangmarg (13 km).
Cards
Premium hotels accept cards. Gondola ticket counter accepts UPI. Most other vendors are cash-only.
Sonmarg
Very Limited -- Carry CashATMs
No reliable ATM in Sonmarg. Nearest functional ATM is in Kangan (22 km) or Ganderbal (45 km).
Banks
No bank branch in Sonmarg. Carry all cash from Srinagar before heading to Sonmarg.
Cards
Very limited card acceptance. Most hotels, dhabas and pony operators are cash-only.
Medical Facilities & Other Helplines
Hospitals, road rescue and other emergency contacts
Important Notes for Tourists
- All contact numbers are sourced from official government websites (jandktourism.jk.gov.in, jkpolice.gov.in, anantnag.nic.in, baramulla.nic.in, ganderbal.nic.in). Numbers may change -- verify with official sites before travel.
- Foreigners (non-Indian nationals) visiting certain areas of Kashmir may require Protected Area Permits (PAP) or Restricted Area Permits (RAP). Check requirements before booking.
- Mobile network coverage varies: Srinagar and Pahalgam have good 4G coverage; Gulmarg has moderate coverage; Sonmarg and high-altitude areas may have limited or no signal.
- BSNL prepaid SIM cards often have better connectivity in remote areas of Kashmir compared to private telecom providers.
- The Tourist Police in Srinagar has English-speaking staff trained specifically to assist foreign national tourists.
- During Amarnath Yatra (July-August), Pahalgam and Sonamarg areas see heavy tourist traffic. Government helpdesks are set up along the Yatra route during this period.
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