Policies
Trivilio Policies
The terms behind how we work, in one place. Read them before you book, and ask us anything that isn't clear.
Booking & Payment Policy
How a booking is confirmed, the advance and balance payments, payment methods and how changes work.
Read Booking & Payment Policy →Cancellation Policy
How to cancel, the charges by notice period, non-refundable components and what happens if we cancel.
Read Cancellation Policy →Refund Policy
When a refund or credit may apply, and what is not refunded.
Read Refund Policy →Terms & Conditions
The full terms for every booking, including inclusions, traveller responsibilities, liability and Kashmir-specific operational notes.
Read Terms & Conditions →Privacy Policy
What personal information we collect, how we use it and the choices you have.
Read Privacy Policy →
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